Privacy Policy

Bond Innovation Technologies LLC operates the Bond IoT website and is responsible for determining how personal information submitted through the public website is used and protected.

This Privacy Policy explains how information may be collected, processed, used, stored and protected when visitors:

• Browse the Bond IoT website
• Submit an enquiry
• Interact with BondAI
• Use other public website functionality

Questions and privacy-related requests may be directed to info@bondit.ae.

We may collect information voluntarily submitted through the Bond IoT enquiry form, including:

• Name
• Company
• Work email address
• Optional telephone number
• Area of interest
• Message
• Privacy consent confirmation
• Submission date and time
• Submission source

Visitors may voluntarily enter messages into BondAI.

Limited technical information may also be processed for website operation, security, rate limiting and abuse prevention. Depending on the technical implementation, this may include:

• Device or browser information
• Request timestamps
• Approximate request source
• Security events
• Error logs
• Rate-limiting information

We do not intentionally collect sensitive personal information through the public website.

The public website and BondAI are intended for general business enquiries. Visitors should not submit:

• Passwords
• Authentication credentials
• Identification documents
• Health information
• Biometric information
• Financial-account information
• Criminal-record information
• Confidential workforce records
• Private customer information
• Security configurations
• Customer-platform data
• Confidential project documents
• Unnecessarily sensitive personal information

The enquiry form and BondAI do not accept file uploads.

When a visitor submits an enquiry, the information is securely transmitted to the website’s backend infrastructure.

The enquiry is stored so that authorised Bond Innovation Technologies LLC personnel can review and respond to it. An internal email notification is also sent to authorised Bond personnel through the existing Microsoft 365 email workflow.

The website does not automatically subscribe an enquiry-form visitor to:

• Marketing communications
• Newsletters
• Promotional campaigns
• Third-party mailing lists

Personal information may be used to:

• Respond to enquiries
• Understand the visitor’s requested solution
• Identify a potentially relevant Bond IoT application
• Arrange appropriate follow-up communication
• Take steps requested by the visitor in connection with a potential engagement
• Evaluate a potential business engagement
• Maintain appropriate business records
• Operate and secure the website
• Detect and prevent misuse
• Enforce rate limits
• Diagnose technical issues
• Protect legal rights and website security where permitted
• Meet applicable legal obligations
• Improve website functionality without introducing undisclosed tracking

Enquiry information is not reused for an incompatible purpose without an appropriate basis or further permission.

Bond Innovation Technologies LLC intends to handle personal information in a manner that is:

• Fair
• Transparent
• Limited to defined purposes
• Proportionate to the website interaction
• Limited to information reasonably required
• Reasonably accurate where necessary
• Retained only for as long as reasonably required
• Protected with appropriate technical and organisational measures

Information is not collected merely because it may become useful later.

Information submitted through the enquiry form is processed:

• With the visitor’s affirmative consent
• To respond to the visitor’s request
• To take steps requested by the visitor in connection with a potential business engagement
• To meet applicable legal obligations where required
• To protect the website, its users and legal rights where permitted by applicable law

Consent must be:

• Specific
• Informed
• Affirmative
• Unbundled from marketing
• Capable of being evidenced

Visitors may withdraw consent by contacting info@bondit.ae. Withdrawal does not invalidate processing undertaken before the withdrawal request was received, and may affect our ability to continue responding to an enquiry.

The enquiry form contains one required privacy confirmation:

“By submitting this form, I confirm that I have read the Privacy Policy and agree that Bond Innovation Technologies LLC may use the information provided to respond to my enquiry.”

The privacy confirmation:

• Is unchecked by default
• Requires affirmative visitor action
• Is required before submission
• Is validated in the browser and again on the server
• Is not combined with marketing consent
• Does not subscribe the visitor to anything
• Is accessible by keyboard and has an accessible label

For each new enquiry, we securely record:

• That privacy consent was given
• A server-generated consent timestamp
• The privacy policy version applicable at the time (2026-06-01)
• The submission source

The authoritative consent record is retained in our enquiry database rather than in email correspondence.

BondAI processes visitor messages to provide general public information about Bond IoT. Visitors should not submit passwords, credentials, confidential documents, sensitive information or customer-platform data through BondAI.

BondAI responses are informational and do not constitute:

• A binding technical commitment
• A commercial commitment
• A quotation
• A guarantee
• Legal advice
• Financial advice
• Safety-critical advice
• Emergency advice

BondAI conversations are not permanently stored by the Bond IoT website by default. Conversation context may be temporarily processed within the current browser session to:

• Generate relevant responses
• Maintain conversational continuity
• Operate security controls
• Apply rate limits
• Prevent abuse

Essential session storage, memory or equivalent browser technology may be used to maintain the active conversation.

BondAI does not have access to:

• Customer accounts
• The private Bond IoT platform
• Live customer data
• Stored enquiries
• Operational systems
• Other visitors’ conversations

BondAI provides general informational assistance only.

The public website does not use BondAI to make decisions producing legal or similarly significant effects concerning visitors. BondAI does not automatically:

• Approve or reject potential customers
• Score visitors
• Profile visitors for marketing
• Determine contractual eligibility
• Produce binding quotations
• Make final technical decisions
• Submit enquiries on the visitor’s behalf

A human Bond representative reviews submitted enquiries and determines any follow-up.

Information may be processed by service providers supporting:

• Website hosting
• Backend infrastructure
• Database infrastructure
• Secure email delivery
• AI functionality
• Website security
• Error handling
• Technical operations

Service providers handling personal information should provide safeguards appropriate to their role and the nature of the processing.

Bond Innovation Technologies LLC does not sell personal information.

Information may be shared with:

• Authorised Bond personnel
• Relevant technical service providers
• Professional advisers where necessary
• Authorities or other parties where required by applicable law

Sharing is limited to what is reasonably necessary for the relevant purpose.

Some website, email, hosting, database or AI service providers may process information outside the United Arab Emirates.

Where personal information is processed or transferred internationally, Bond Innovation Technologies LLC will use measures appropriate to:

• The nature of the information
• The purpose of the processing
• Provider security commitments
• Applicable contractual safeguards
• Consent where relevant
• Other legally permitted transfer mechanisms

Enquiry information is not retained indefinitely. Retention is determined according to:

• The time reasonably required to respond to the enquiry
• The time required to evaluate a potential engagement
• Whether a business relationship develops
• Applicable contractual requirements
• Applicable legal or regulatory record-keeping requirements
• Dispute-management requirements
• Security and abuse-prevention requirements

When information is no longer reasonably required, it is securely deleted or anonymised. Security and technical logs are retained only for as long as reasonably necessary for website operation, investigation and protection. BondAI chat content is not retained permanently by the website by default.

Bond Innovation Technologies LLC uses reasonable technical and organisational measures intended to protect personal information. Relevant website measures include, where applicable, encrypted transmission, server-side validation, input sanitisation, restricted database access, secret management, rate limiting, repeated-submission protection, access control, secure email handling, secure AI credential handling, appropriate backup and recovery controls, and incident investigation procedures.

No internet transmission, storage method or online service can be guaranteed as completely secure.

If a personal-data incident occurs, Bond Innovation Technologies LLC will assess and respond to it and will provide notifications where required by applicable law.

Subject to applicable law and relevant exceptions, visitors may request:

• Information about personal information being processed
• Access to relevant personal information
• A copy of relevant personal information
• Correction of inaccurate information
• Updating of incomplete information
• Erasure of personal information
• Restriction or cessation of certain processing
• Objection to certain processing
• Withdrawal of consent
• Transfer of information in a structured and machine-readable format where applicable
• Information concerning relevant international-processing safeguards
• Information concerning automated processing where applicable
• Review of a relevant automated decision where applicable

Requests may be submitted to info@bondit.ae. Identity may be reasonably verified before information is disclosed, changed or deleted, and requests will be handled within the period required by applicable law.

A request may not always result in immediate deletion where information must be retained for:

• Applicable legal obligations
• Contractual requirements
• Security investigations
• Legal claims
• Dispute resolution
• Protection of another individual’s rights

Where applicable, individuals may also raise a concern with the competent data-protection authority.

The website does not operate a public privacy account or self-service data-request portal. Requests sent to info@bondit.ae are handled by authorised personnel, who locate the relevant enquiry using a verified email address, action the request where appropriate and record how it was resolved. Information is not disclosed to an unverified requester.

The website uses only essential cookies, session storage, local storage or similar technologies required for:

• Website operation
• Website security
• Abuse prevention
• User-requested functionality
• Maintaining an active BondAI session

If non-essential analytics, advertising or marketing technology is introduced later, this Privacy Policy will be reviewed and updated and appropriate consent controls will be added before activation.

The website may link to third-party services, including the separate Bond IoT client platform. Bond Innovation Technologies LLC does not control third-party privacy practices. Third-party services are governed by their own terms and privacy policies.

The Bond IoT website is intended for business and professional audiences. It is not directed to children, and the website does not knowingly request information from children.

This Privacy Policy may be updated when:

• Website functionality changes
• Service providers change
• Data-handling practices change
• Legal requirements change
• New processing activities are introduced

The effective date displayed on this page is updated when the Privacy Policy is materially revised.

Questions, privacy requests and data-related concerns may be sent to info@bondit.ae.